Privacy Policy

Last updated: July 24, 2026

This policy explains what JanBid collects, how it's used, and your choices. Short version: we collect what's needed to run the service, we don't sell your data, and we will never use your bid data to compete against you.

1. What we collect

Account data: name, company name, email, password (stored hashed — we cannot read it).
Customer Data you create: proposals, client names and contacts, square footage and pricing inputs, production-rate settings, logos, templates.
Proposal activity: when a proposal link is sent, opened, and signed, and the signature your client provides.
Usage and technical data: log data, device/browser type, IP address, and campaign parameters (UTM) that tell us how you found JanBid.
Billing data: handled by our payment processor (Stripe). We never see or store full card numbers.

2. How we use it

To provide the service: build, send, track, and store your proposals.
To operate reminders and integrations you enable.
To secure the service: fraud prevention, rate limiting, audit logs.
To communicate with you about your account and, if you opt in, product updates. Every marketing email includes an unsubscribe that we honor promptly.
To improve the product using aggregated, anonymized statistics that cannot identify any customer, client, or bid.

3. What we never do

We never sell your data. Not to advertisers, data brokers, or anyone else.
We never use your Customer Data to compete against you. JanBid is built by people who also operate cleaning businesses. Your bids, rates, clients, and pipeline are never used to inform any cleaning business we operate, never shared with other customers, and never used to advantage anyone over you.
We never share your client lists or proposal contents except as needed to provide the service (below) or as required by law.

4. Who we share data with

Service providers who help us run JanBid, bound to use data only on our instructions: cloud hosting (Cloudflare), payments (Stripe), email delivery, and — only when you connect them — the integration services you choose (for example your CRM, Google Sheets, or Slack). When you enable an integration, we send it only the data described in that integration's description, and you can disconnect at any time. We may disclose data if required by law, and we will tell you when legally permitted to do so.

5. Your clients' data

When you add clients and send them proposals, you are the controller of that information and JanBid processes it on your behalf. Please only add client information you're entitled to use. Proposal recipients interact with a secure link; we collect their view and signature activity solely to show it to you.

6. Security

Data is encrypted in transit, passwords are hashed, proposal links use unique expiring tokens, and each customer's data is isolated by account. No system is perfectly secure; if a breach affects your data we will notify you as required by law and without unreasonable delay.

7. Retention and deletion

We keep your data while your account is active. If you close your account, you can export your data for 30 days, after which it is deleted from production systems, with backups purged on a rolling schedule. You can delete individual proposals and clients anytime in the product.

8. Your rights and choices

You can access, correct, export, or delete your data by using the product or emailing support@janbid.com. Depending on where you live, you may have additional rights under laws such as the CCPA; we honor verified requests regardless of location. We do not discriminate against you for exercising privacy rights. Cookies: we use only what's needed for login sessions and basic analytics; we do not run third-party ad trackers on the product.

9. Children

JanBid is a business tool and not directed to anyone under 18. We do not knowingly collect data from minors.

10. Changes

If we make material changes to this policy, we'll notify you by email or in the product before they take effect.

11. Contact

support@janbid.com · JanBid, 30 N Gould St Ste 35406, Sheridan, WY 82801